Frequently Asked Questions
Everything you need to know about shopping for curated vintage pieces at OLA.
How do you determine the condition of your vintage items?
Each piece at OLA Vintage undergoes a rigorous inspection. We categorize items as Mint, Excellent, or Very Good. Any minor signs of wear or unique character marks are clearly documented in the product description and photos to ensure transparency.
How can I be sure of the sizing?
Vintage sizing often differs from modern standards. We provide exact measurements in inches and centimeters for every garment. We recommend comparing these measurements to a similar item you already own for the perfect fit.
What is your return policy on vintage clothing?
We offer a 14-day return window for store credit or exchange. Due to the unique nature of one-of-a-kind vintage items, we ask that tags remain attached and the garment is returned in the same condition it was received.
How long does shipping take?
Orders are processed within 2-3 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Are all items authentic?
Yes. Our expert curators verify the authenticity of every designer piece and period-specific garment. We stand by the heritage and quality of every item in our collection.
How should I care for my vintage garments?
To preserve the longevity of your pieces, we generally recommend professional dry cleaning or gentle hand washing in cold water. Specific care instructions based on fabric type are included in your package.